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Code Issues Projects Releases Wiki Activity

add note about Apple client support

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Dan Guido 2017-04-01 14:35:30 -04:00 • committed by GitHub
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7
docs/TROUBLESHOOTING.md
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@ -9,7 +9,8 @@
7. [Various websites appear to be offline through the VPN](#7-various-websites-appear-to-be-offline-through-the-vpn)
8. [The region you want is not available](#8-the-region-you-want-is-not-available)
9. [I want to change the list of trusted Wifi networks on my Apple device](#9-i-want-to-change-the-list-of-trusted-wifi-networks-on-my-apple-device)
10. [I have a problem not covered here](#i-have-a-problem-not-covered-here)
10. []()
11. [I have a problem not covered here](#i-have-a-problem-not-covered-here)
### 1. Error: "You have not agreed to the Xcode license agreements"
@ -102,6 +103,10 @@ You want to install Algo to a specific region in a cloud provider, but that regi
This setting is enforced on your client device via the Apple profile you put on it. You can edit the profile with new settings, then load it on your device to change the settings. You can use the [Apple Configurator](https://itunes.apple.com/us/app/apple-configurator-2/id1037126344?mt=12) to edit and resave the profile. Advanced users can edit the file directly in a text editor. Use the [Configuration Profile Reference](https://developer.apple.com/library/content/featuredarticles/iPhoneConfigurationProfileRef/Introduction/Introduction.html) for information about the file format and other available options. If you're not comfortable editing the profile, you can also simply redeploy a new Algo server with different settings to receive a new auto-generated profile.
### 10. Error: "The VPN Service payload could not be installed."
You tried to install the Apple profile on one of your devices and you received an error stating `The "VPN Service" payload could not be installed. The VPN service could not be created.` Client support for Algo VPN is limited to modern operating systems, e.g. macOS 10.11+, iOS 9+. Please upgrade your operating system and try again.
### I have a problem not covered here
If you have an issue that you cannot solve with the guidance here, [file an issue](https://github.com/trailofbits/algo/issues/new) that describes the problem and we'll do our best to help you. You can also [join our Slack](https://empireslacking.herokuapp.com/) and ask for help in the **#tool-algo** channel.